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# About the Applications Platform Connection Tab

About the Applications Platform Connector

The Applications Platform Connector tool allows communication between Applications Platform and King Task Centre. All communication uses XML. You use the Connector to map King Task Centre data to Applications Platform objects and operations — see Supported Objects.

The XML responses received back from Applications Platform can be saved to file, or passed to another King Task Centre tool for further processing. The responses can include details of the object requested, any errors, or the values of any automatically generated ID fields.

You can use the Applications Platform Connector to provide an indirect link from your Applications Platform installation to other systems that King Task Centre is connected to. For example, if you make use of the Web Portal in Applications Platform, and have your CRM system connected to King Task Centre, you can make CRM data available to the Web Portal via the Applications Platform Connector.

Click the image to view full size.

You provide the authentication details for your Applications Platform tenant in the Applications Platform Connection tab.

## Connecting to an Applications Platform Tenant (cont.)

Prerequisites

It is recommended you create user credentials (username and password) specifically for the Applications Platform Connector to use when connecting to Applications Platform. If you have multiple tenants or applications that require connections to King Task Centre, ensure you create unique credentials for all connections.

1. Provide a unique Connection Name. If your Applications Platform installation makes use of a number of separate tenants or applications, it is recommended you add such details to the name. This is used later when creating task steps.
2. Provide the Username and Password for the Applications Platform Connector to use when connecting to Applications Platform.

   TIP:

   It is recommended you create a user specifically for the Applications Platform Connector to use. If the Connector and a tenant user share the same credentials, one is logged out when the other attempts authentication.

1. If you plan to run concurrent tasks which contain Applications Platform Connector steps for this specific connection, it is recommended you do the following:
   1. Create a global variable of Type: Variant.
   2. Do not provide a Value.
   3. Enter the new variable to Variable Name in the Global Variable to Store Session ID panel.

   When concurrent Applications Platform Connector tasks are run, the task "sessions" are pooled and all use the same ID. When that session completes, a new ID is generated.

1. If required, select Update Objects and Operations.

   Enabling this option allows the Applications Platform schema within King Task Centre to be refreshed every time an update is made in Applications Platform itself.

   Should you also upgrade Applications Platform to a newer, compatible version, all related schemas within King Task Centre will be refreshed.

   The schemas are refreshed when this selection and change has been saved. You must repeat this for each existing connection you have defined.

   NOTE:

   Existing task steps using the Applications Platform Connector must be refreshed in order to use the latest schema.

4. The Applications Platform Connector caches the Applications Platform metadata for faster retrieval. From time-to-time, you may have the need to reset the cache; use Clear Metadata Cache for such scenarios.
5. Go to the Server tab (continue to the Server tab help).

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